If there’s one thing Singaporeans take more seriously than queuing, it’s their love for comfort food. We might have Michelin-starred hawkers and world-class dining right on our front doors…but sometimes you just want a greasy Double McSpicy paired with a batch of salty, golden fries late at night. And that’s totally OK. But what happens when your food turns into a soggy, delayed nightmare? According to our research and very honest Google reviews, a few McDonald’s outlets across the island are seriously missing the mark.
A deep dive into the worst-rated McDonald’s in Singapore, revealed one shiny mall outlet takes the unwanted top spot, with a terrible 2.9 stars out of five on Google.
Singapore’s lowest-rated McDonald’s is at Pasir Ris Mall
The worst-rated McDonald’s in Singapore is the outlet inside Pasir Ris Mall. With 2.9 stars, this eastern location has locals dropping complaint after complaint. According to the reviews, diners have been left frustrated by agonizing wait times, shrinking portions, and serious attitudes.
People online are certainly not holding back when it comes to airing their grievances about this McDonald’s. For instance, one baffled reviewer noticed their dessert portion was much smaller compared to other outlets, only to discover the bottom of the cone was completely hollow.
Meanwhile, customers allegedly had orders lost or waited a painful 30 minutes for meals. Diners also called out the unapologetic attitude from the staff.

How does the rest of the island compare?
While Pasir Ris Mall takes the title of the lowest-rated McDonald’s for now, it’s definitely not the only outlet disappointing Singaporeans. Whether it’s rock-hard fries, sassy staff, missing items, or poor food quality…here are five of the worst-rated McDonald’s restaurants in Singapore:
- Pasir Ris Mall McDonald’s (2.9 stars)
- Pasir Ris West Plaza (3.1 stars)
- Clementi Ave 3 McDonald’s (3.3 stars)
- Paya Lebar Square McDonald’s (3.4 stars)
- Yishun Ring Road McDonald’s (3.8 stars)
Remember, ratings can fluctuate as customers leave new reviews, but for now maybe double check your paper before you leave these Singapore McDonald’s outlets. And if you wanna dine at the best-rated McDonald’s in Singapore, read this article.
Like Burger King? We’ve also uncovered the worst-rated Burger King outlets in Singapore.